Make sure you have 'Full cone NAT' or 'Open NAT' enabled in your router settings if such an option exists.Make sure your PC isn't running VPN software.If using McAfee, Norton, or any other anti-virus, try disabling them or adding an exception for Virtual Desktop Streamer.If using Avast or AVG, make sure the Firewall network profile is set to Private instead of Public.Make sure the Windows Firewall isn't blocking all connections ( see here) and restart your computer.Make sure your computer is connected to the same router and is on the same network as your headset (the headset might be on a Guest network for example).Other names may be trademarks of their respective owners.If you see a ' Not on same network' warning and are not connecting through the internet remotely: The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Microsoft and the Window logo are trademarks of Microsoft Corporation in the U.S.

Alexa and all related logos are trademarks of, Inc. App Store is a service mark of Apple Inc. Mac, iPhone, iPad, Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. Android, Google Chrome, Google Play and the Google Play logo are trademarks of Google, LLC. Firefox is a trademark of Mozilla Foundation. or its affiliates in the United States and other countries. NortonLifeLock, the NortonLifeLock Logo, the Checkmark Logo, Norton, LifeLock, and the LockMan Logo are trademarks or registered trademarks of NortonLifeLock Inc. LifeLock identity theft protection is not available in all countries.Ĭopyright © 2022 NortonLifeLock Inc.

The Norton and LifeLock Brands are part of NortonLifeLock Inc.

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